About Us
Iltrova is an online shopping website focused on making the purchasing process clear and straightforward. We aim to provide useful product information, transparent ordering steps, and accessible customer support for questions before and after a purchase.
Our Approach
We believe shopping online should be easy to understand. Product pages are intended to help you consider the details of an item, while checkout presents the available delivery options and charges before you place an order. Our customer service channels are available for order questions, delivery concerns, and requests for after-sales assistance.
Shopping and Support
You can review our Shipping Policy for processing and estimated transit times, and our Return & Refund Policy for return eligibility and refund steps. Please contact us before sending any return shipment so that the correct authorized return instructions can be provided.
Business Information
Website: https://iltrova.com
Operating Company: Jilin Xinguang Technology Co., Ltd.
Company Address: Room 502, Unit 4, Building 4, Public Security Department Family Compound, No. 4-1.2 Wenhua Hutong, Chaoyang District, Changchun
Support Email: service@iltrova.com
Contact Phone: +86 19939467258
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)
Thank you for visiting Iltrova. If you need assistance, we welcome your message at service@iltrova.com.